Extra Space Storage

Love it so far. Locked my door in the open position and extra space called me the same day to let me know to fix it. Good customer service.

Finally moved the last item from this location. Have been renting here for over 20 years, more than 15 in the same 10X20 unit. Last year I mentioned E/S had raised the rent to $265.00 a month, one year later its $334 a month! So after raising the rates almost 100% in 2 years, E/S just tacked on another $69.00 increase in one year. Advertised web rate is still $220 - $240, I guess they hope you are on auto pay and will not notice the constant increases. Do yourself a favor and pay the extra dollar a month and have them send you a bill. Of course they have done some improvements, they added fire extinguishers, and still have a big beautiful weed filled hole where the old building used to be. Gives the place a nice abandoned factory feel.

Nothing I like better than a large corporation coming in and buying independent business, then colluding with other large business to price fix rates. In the matter of a year the rental rates went up 96.2% from the previous business owners rates. Then tear down a landmark building which housed indoor storage and the management office, and leave a gaping hole/mosquito breeding pond in its place. Their excuse for the rates other than 'corporate sets the rates', was, its matching other facilities in the area.....corp speak for price fixing. Reviewing rates via storagearea.com sets the average for a 10X20 at $212.00, so the $265.00 they now charge must make sense to someone. I guess they know how much of a pain it is to move, so they have you by the short curlies. Looking at the reviews further, it is evident they have not been looked at by Extra Storage recently. They talk about climate controlled storage at that location, yet they tore that building down. Their web pictures still show the picture of the office...not there. I am still trying to find out what justifies these rates. While the old owners were not perfect, at least they were one site.

Best experience at a storage unit facility I have ever had. This made my move so much easier!