Extra Space Storage

Avoid like a plague! Started with this facility 2 owners ago, the prices were amazing and staff was ALWAYS on hand.
Now, Extra Space has taken over, prices went from $65 to $130 for my 5x10 unit.
I tried to cancel my unit 5 different visits, only for there to be no staff in office.
I finally went in on Feb 3rd and there was an employee there, who stated he's been there 2 days now.
I closed my account, told him I'd been trying to cancel my unit, which I removed the locks and swept, and he questioned why I did so.
I told him I was trying to cancel the unit for almost a week, which he replied 'oh yeah we are short staffed'
I was still charged for all of Feb, which i tried reaching out for 3 weeks without reply about a refund.
After going back and forth with messenger on Facebook, they finally had someone respond to me, who was VERY rude and told me no refunds, there's 30 days in a month, and you decided to pick days we had no help.
Terrible experience, and a total rip off.
Constantly changing prices and policies (on the units it states you must provide written notice, they told me that's not the policy for them)
Avoid this facility and it's rude staff!

Legacy was very helpful , and great space , very clean , highly recommended

We have rented two units at this facility. Have had no issues. Just consolidated into one for now. Easy and painless process!!!

This Extra Soace location has done a fine job in storing my stuff from a move outside the area to this area. My stuff remains good and the service has been just excellent (Mat). Mat helped me doublecheck my storage unit, as I was concerned one of my former aides had accessed my keys. All was well.
Thank you Extra Storage!