Extra Space Storage

We've been renting here for years and I must say how disappointed I am with your company. I've told the manager numerous times that a homeless man have been sleeping in the hall and nothing has been done about it. Even today, the same man is laying on the floor by the entrance, with some kind of oxygen mask on. I am usually alone and thought if I express my concerns regarding my safety, that the Store Manager would react. He acted like there was nothing he could do about it because he can't control what happen before or after store hours. The halls are a mess, and the elevators has been broken for months. I have to haul heavy equipment up the stairs to get to my unit. It's a shame, but somehow other ESS stores seem to have a control of Managing their properties, but not this one. You have my word...If I get hurt carrying my heavy items up the stairs or hurt by the homeless man living on the property, I will take legal action! This is just getting out of hand!

Louie Lozada was so helpful at the storage unit. Very nice and pleasant to deal with!

Louie is a fantastic asset to your company. He knows his job well and is very patient with his clients.

Louie is really nice guy, and explained everything with patience, good place