22 Zebra Pl, Staten Island, NY 10309
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I recently used this extra space facility and I am extremely impressed with the service. The staff was friendly and helpful, the facility was clean and well-maintained, and the security measures provided me with peace of mind that my belongings were safe. I also appreciated the convenience of the location and the easy access to my storage unit. Overall, I would highly recommend this facility to anyone in need of extra storage space.
Very clean , friendly staff especially the manager David he is very friendly best customer service
This place is safe clean and very friendly I will always use them for storage very helpful thank you!
Unfortunately this palace and their management fell short. They will raise your rent almost double but tell you to call and we can help before you decide to move your stuff. The manager David claims my unit is online for $233 first floor but when you go online there are not any first floor 10x10. There is a 10x16 first floor for $231. When I tried to speak to David he decided to keep me on speaker while I was explaining that his assistant store manager Stephanie was not helpful at all and actually was insulted me with only trying to accommodate me by taking $33 dollars off. When she heard me she decided to run her mouth in the background like we were in the streets. The only person who was actually professional was kelvin and he is unfortunately no longer there. Instead of the manager David taking me off speaker phone and addressing his employee he let Stephanie antagonize a customer who was already had a bad experience with Stephanie on the phone. I have been with this particular facility for a few years now and I have no clue why the management team has gotten atrocious. Not only was I lied to about pricing but nothing was done to try and accommodate the paying customer. Also being it is the actual facility that go responds to this I have contacted corporate to address the unprofessional and ghetto management.