Extra Space Storage

Super Happy With How Everything Went!
We were treated very well. They completely live up to the end of the bargain and provided exceptional customer service in the main office. I highly recommend this establishment and the young men that work behind the counter.

I’ve been using this storage company since 2023. Even though the name has changed, the customer service has always been top tier. As a mom of 4 kids. Sometimes I forget to make a payment, or I don’t have enough money to make the payment because I had to pay for food etc. so I definitely have to shoutout Ali for always being patient with me and my late payments ?. I know that they can’t waive any late fee's. But to me it doesn’t matter because the customer service is so good from Ali, I wouldn’t wanna go anywhere else. And when I mean good customer service, Im talking about the frequent check ups to remind me my payment is late, to advise me of the new fees if I don’t make a payment on time, notating my account to advise management that I am going to make a future payment if I’m late, and the non robotic personality. I even referred my mom , and now she has 2 storages at this location. She loves it,and she said Ali was extremely helpful and knowledgeable. Not only is the customer service amazing, but the location itself is extremely clean. You don’t see people living inside of the storage unit. And we haven’t had any problems with any rodents. I’ve used other storage units before, and this has to be the best. I saw someone write a negative review due to the late fees and price increase. FYI- my storage unit was around $60.00 a month it increased to 98.00. With my recent late fees etc, it came up to 314.00 I had to pay today. Not the companies fault, but my fault. And the economy. The next time you give this company a bad review. READ THE CONTRACT. Thanks EXTRA SPACE STORAGE !

Friendly staff. Always feel safe and welcome.

The gentleman at the front desk was extremely helpful.