Extra Space Storage

Great customer service. Shirley was very helpful with all my questions and needs!

Shirley H. Was amazing..always..perfect customer service!

Unit was as advertised. Lot appears secure. Everyone that I have encountered so far has been very helpful. Will update after time has passed if anything changes.

It simple and easy. Logged in online and was able to immediately drop stuff off within minutes.

I had a unit here for multiple years and upgraded the size of my unit once during that time. Customer service was helpful when it was time to cancel my unit. The entrance is frustrating because the gate is slow. I was followed in a few times by people who did not punch in their own code. There were 2 instances I left without stopping at my unit because the car that followed me through the gate proceeded to follow me around the property and I did not feel safe staying. I was able to call Storage Express and they pulled everything up on cameras, but it's frustrating that this happened multiple times. The property is on a hill, so I never had issues with flooding or water damage. When I first got my unit, they were much cheaper than surrounding companies, but the prices raised multiple times, so I don't think that is still the case.