Extra Space Storage

Extra space storage is the best!! The building is so clean it's unbelievable! Way to go extra space storage!!

Extra space storage is the best!! The building is so clean it's unbelievable! Way to go extra space storage!!

I am giving it a 3 star because when I signed up the customer service was great! Nice folks and helpful. By the end of the it the customer service was TRASH and there is one guy in there that doesn’t speak nor is he pleasant when he has to. I went in the lobby and tried to go through to get to my unit in a very nasty voice he said, “What are you doing?” I said going to my unit. He goes, “No you’re not, you cannot go this way. “ I told him I was unaware of the rule, because I had done it several times before. I said well since I am already inside can I just proceed through? He said, “ No you cannot, the garage is your friend.” Nasty. I did not appreciate the exchange so I cancelled my unit. Be nicer. All he had to do was change tone and let me know nicely.