Extra Space Storage

So, their prices are a scam. I signed up for a tiny storage unit at $55/month, and four months later they raised the price without telling me to $110/month. I tried calling, and they were only willing to bring things down to $91/month. The current price online for my unit is listed as $65/month, and it does not say 'for the first four months'. I just can't afford this... If I had been told this rise in cost would happen, I would not have signed up. I just feel like I got completely fleeced.

The reason so many ratings on here are high is because they ask everyone to leave a good review when you sign up - that's easy to do when the cost is half of what they are going to charge you in just four short months. I recommend people shop around, and avoid Extra Space Storage if they are looking for a long-term solution. That, or be prepared for your costs to *literally* double.

Edit: To the reply from the owner... if you read my review, you will see that I already called. You guys are only willing to go down to $91/month, despite the unit being sold for $65/month to new customers as of today's rates.

Very thoughtful and very patient with me throughout the process. Prices are reasonable.

Everybody was so professional and so courteous I would recommend it to everybody

I love this place! People are so nice and helpful

Thanks Andrew for all your help!