Extra Space Storage

From the moment I walked into ExtraSpace Storage, Rashawna welcomed me with a warm smile and a genuine willingness to help. She didn’t just treat me like another customer—she took the time to understand my needs and made the entire process easy and stress-free. She showed me multiple unit options, was incredibly patient, and answered all my questions with confidence and clarity.

What really set Rashawna apart was how personable and relatable she was, while still being highly professional. It felt less like a transaction and more like talking to someone who truly cared about finding the best solution for me. Her knowledge of the facility and rental process was outstanding, and she made sure I had all the information I needed to make the right decision.

Her level of service is rare to find these days, and I can’t recommend her enough! If you’re looking for a storage unit, ask for Rashawna—she’ll go above and beyond to help you!

Very kind and polite!

Associate Nick was very polite and answered all of my questions. The process was very easy and not time consuming. I highly recommend Extra Space Storage.

Today I was at the Hanover branch and had the opportunity to get help from Nick, he helped me with all my questions and helped me find the perfect space based on my needs. Nick's customer service is a 10/10.