11411 Red Run Blvd, Owings Mills, MD 21117
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Tina was absolutely amazing. She was a great salesperson and knowledgeable about our storage needs. Tina was polite, helpful, and professional. We immediately purchased a storage rental based on Tina telling us about the new opening of Extra Storage monthly special. Thanks again Tina for your help. :-)
The office is now open at Red Run Blvd. Brand new office on-site and brand new units.
Let me preface this by saying I am very unhappy hence my review. I started here a few months ago at $40 or maybe $44 which was the ONLY reason I chose there, they raised the price within 2 or 3 months of me going there just like that granted they did tell 30 days ahead of time but come on so now it's $60. I called and was told recently the bill was $152 by corporate who gave me a number that no longer worked to call the local office now the rude lady there telling me because it's 36 days overdue the bill jumped to almost $400 and they are not going to do anything about it. Even though she saw that I spoke with someone but conveniently didn't see what was said. To say I am angry is an understatement and I know it's what they do to take people stuff and auction it off please be ware of these people for those who have had a good experience I am not here to judge you but for me that's it and I will make it my point of duty to let everyone know about this. Imagine speaking to someone 2 days prior who said NOTHING about a almost $200 few added within a few days to at least alert me since I was calling to pay and they couldn't take the payment. That's dishonest
Good afternoon, getting the container that was suitable for my needs was easy and done expeditiously. Much thanks to the site manager.