Family Moving Services

I’m super thankful for this crew
There were fast, careful and super friendly
I would recommend them to anyone that need an urgent move and would like to get an amazing customer service
Thank you ??

* BEWARE* HIGHLY UNPROFESSIONAL AND NOT TRUSTWORTHY. THEY BREAK THINGS AND NEVER GET BACK TO YOU ON IT BECAUSE THEY HAVE ALREADY COLLECTED PAYMENT.

So I used this service recently. At first I thought they were great. They called and answered all my calls because they wanted my business. After, it was a whole other story. First, they were late on the moving day. They said it was due to traffic which was ok. Then when they got there the movers were nice, but two of them from a 3 man crew were kids or teenagers. They were very young. The move was fine until I saw them wrap these lamps all together in a box. I asked them if they thought they should do them individually and they said no. So ok, in they went. When we got to the new house they started unloading. I found it odd and unprofessional for the main guy to ask how much my new house was. Then he asked if i could order lunch for them on uber eats (he said he didnt have the app) It was fine, but I thought it was a little odd. When the lamps got to my house, sure enough one was completely broken and wouldnt even stand anymore. Mind you its matching set and now I only have one. There was a thing on the bottom of the am that held it together and that was completely broken and the rod was bent a little. The main guy said he would fix it or reimburse me. I also noticed one painting (which was my favorite painting) that had a gash and color on it. He also said this was going to reimbursed.

I paid them at the end and told them they could come back to pick up my empty boxes and a couch (they wanted). I was very nice. I kept following up. I called Corina a few times and asked when they were going to come and also about the reimbursement. She kept saying she needed to get back to me on that. Then she completely stopped answering my CALLS, EMAILS, and TEXTS.

I have repeatedly tried reaching out to come to a resolution, but to no end. I am writing this now because I ave given them over a month to answer and just DO WHAT IS RIGHT. So please beware if this company and what they claim.