8525 De Soto Ave, Canoga Park, CA 91304
Claim your business to:
Get my free quote
Enter route details for best prices
Very professional and easygoing! Helped unload our Ubox even though I only booked for pickup/dropoff. Would rebook for future moving needs.
READ BEFORE GOING WITH THIS COMPANY. THE WORST EXPERIENCE EVER. RUINED MY FURNITURE, LOST MY ITEMS, STOLE MY CAR PURCHASE DOCUMENTS. Where do I even begin here. I am someone who never leaves reviews whether good or bad. I am so stunned by the unprofessional service that I feel like only potential customers should know. My move was scheduled for 9am on Aug 9th, moving not even one mile down the street. The movers blew up my phone at 7am to wake me up and ask if they can come earlier because they were trying to squeeze in another job after me. Corina told me via email that the price includes wrapping of all furniture, that they can put my furniture back together if disassembled. Not only did they rush me so they can go to another job, they told me they don't have time to assemble my furniture which is false advertising. They accused me of denying them protecting my items.
I couldn't believe that I got to my new place to find half of my furniture ruined beyond repair. Not only did they not wrap my furniture let alone my TV, mirror and fragile bar cart, they had the nerve to tell us we told them NOT TO! They accused me of not being at the move when I watched the movers remove every piece of item from the original location. The biggest problem I have is how Corina only listened to her workers and accused me incorrectly of facts she had no idea about as she was not present. They scratched my office desk, my leather seats, my dining table, my nightstand. They DID NOT have the courtesy to even reply me until I emailed them 5 times of where a sentimental painting was. They found it a week later. My folder of my car purchase with highly sensitive information was stolen from my night stand. Maybe they even dropped it in the streets and someone else has possession of it now! I can't forget how they lost half of my vacuum and also left one of my expensive big house plant in the service elevator! I know people are human and things may not be intentional but I cannot believe how they deliberately ignore me, can't admit their wrong doing and then falsely accuse me based on what their workers say. BEWARE, DO NOT BOOK WITH THEM. They will leave you without answers if anything is stolen, missing or ruined. Yes they thought refunding me was the answer, that is terrible customer service as this service has caused me more time/headache than the cost of the move.
Fast, Efficient, Great Communication
Excellent service, trustworthy and very safe in transporting. They take care of our goods like their own. Prices are very reasonable
I used this company to move a week ago within LA. They were responsive and easily to deal with. There were the most reasonably priced and the movers used their own material to wrap the big items and get it to safely to our new place. They were quick and efficient and friendly. They also unpacked and unwrapped all the big items. I would use them again.
Update: I’m using the same company again with a lot more items and they did an excellent job. So professions quick and great customer service!