Family Moving & Storage Inc

This company was able to get my move scheduled when it was an urgent need and several other moving companies were available. Jose and his team were professional, fast, and took great care with my items. They moved all of my furnitures into a 3rd floor walk up in a quick and professional manner without any complaints. They took the time to disassemble and assemble my items. They even asked where I wanted my furniture placed once it was moved in. I would definitely use this company again and recommend them in the future.

Run far away from this place. We had our move scheduled for 2pm. We called at 2pm and we’re told our movers were still at their first move and they would call us back in fifteen minutes. A half hour goes by and we call back. We are told they are almost done. We call back another half hour later and it goes straight to voicemail. We get another call 45 minutes later telling us they will get here by 5pm. Three hours later than scheduled. We had let them know in our reservation that we had to reserve elevators at our new home. Now we cannot move in this day, because other individuals are using the elevator, and we have to be out of this apartment today. We are spending additional money using another service last minute and paying for a storage facility overnight and another moving company tomorrow. Completely unprofessional.

Used this company to move this past weekend. Great experience. On time, hard workers, courteous, reasonably priced. Highly recommend.

Horrible customer service. The movers accidentally put a whole in my wall moving. Movers told me it would be fixed the following day as I was renting and the lease was up. Two days later I contact Mark who seemed unaware and told me claims department would contact me I never heard back from anyone and had to hire someone to fix the wall. I was missing items and again I recieved no response. Probably because they were avoiding fixing my wall. I understand accidents happen but to be blown off ilike that is not right! I wouldn't hire this company again.

I have not had much experience with moving companies but, I am pretty sure other companies do not get good reviews for being late while smelling like they've gotten high on the way to the job, complaining while moving customers belongings, employing movers that do little to no work, damaging a mattress while rushing to finish the job and not adequately completing the move by saying the furniture would not fit( inexperienced). I am being very very generous with a 3 star review because one of the 3 movers worked very hard trying to compensate for the other 1/2 and 1/4 workers that was on the team and I felt bad for him. This company is a definite non recommendation!