Family Package & Delivery

I’ve used FP&D several times. Most recently to empty a storage pod. As always, they were wonderful! Love working with them and will continue to hire!

I had an absolutely amazing experience with Ed and Family Package and Delivery! From the very start to the end, they were incredibly professional, always on time, and excellent at keeping me informed every step of the way. They helped me smoothly move all my belongings from Dallas, Texas to Connecticut. I am eagerly anticipating the opportunity to work with them again and won't hesitate to recommend them to others. Outstanding service all around!

Family Packages & Delivery did an outstanding job moving me to one home to another. They were very Professional and very Well Manner. I will recommend this company with no problem. I will be using them again in the near future.

These movers and their Company were unbelievably unprofessional. Beginning with timeliness, they were late and when they did show up they showed up smelling like marijuana and also met me with an unprofessional and disrespectful demeanor- didn’t even receive a hello. They seemed as though I was inconveniencing them as soon as I opened the door and then they immediately asked to use my bathroom.

I then showed them what needed to be moved and subsequently they initiated the move, only to abruptly reverse course to tell me that they are unprepared and should’ve brought more guys/ a bigger truck- even though I told them exactly what items needed to be moved. I asked them what they could do for me and they said not much but they started to move things into their van anyway, I then received a call from their management and she told me they refunded my deposit- I said I understood and asked when they could come back with more help and materials and she said they will not be and that I need to find someone else?

My persistent inquiries about a return with additional assistance and a bigger truck were met with nothing but rude refusal. They then moved back out everything they put into their van and left them hazardously on my stairs and in my kitchen- they left my daughter’s bed completely flipped over.

I have been connected to this company for four years now as they helped myself and my deceased husband move a few years ago and they were phenomenal- they were timely, kind, professional, careful, and precise with everything they did and came prepared each and every single time. Needless to say, the quality of their character and their work has massively decreased and I am so incredibly disappointed and would not recommend them for anyone’s moving needs.

Also the responded to me and said that I am untrue and invalid and they never heard from me! I have my zelle info and email communication I can provide from this horrible company! Also look them up on thumbtack and read their bad reviews first! They are also being sued!! DO NOT HIRE!!!
Worst experience of my life and unprofessional!!!!!

Profesional, responsible and reliable to say the least! Took all the stress out of my move. Would recommend and work with Family package and moving again!! Thank you so much