Federal Companies - Peoria IL Movers

We had a wonderful experience with this moving company and team. Prices were great the crew was so helpful and friendly and professional and the consultant and coordinator got us scheduled quickly and last minute. It was a life saver!

Best moving company around!!

Shane & Mike were absolutely STELLAR, in every way...Competent, Cordial, Caring & Efficient...like they actually gave a damn about what they were doing...AND did it well!!!
As a 25-yr military veteran of more moves/movers than I'd like to count, most being negative/deficient in one way or another, this positive experience was immensely appreciated.
THANK YOU!

Second Update: I was able to get in contact with the general manager again and this time he was able to ensure the review of our claim did not get held up anymore. Additionally, we are satisfied with the ultimate resolution of the claim. It seems they were waiting on an assessment of the damages which is understandable, but I would hope this prompts them to follow-up with said company for the report after a week or two delay (not let it stay dormant for months). Overall, would still be cautious about moving your items but hopefully the claim process is better managed in the future.

Update: I received a call from the general manager who assured me they would look into it. Now months have gone by with no follow. I cannot stress enough to avoid this company as they seem to make it a practice to just ignore any settlement conversation regarding missing and damaged goods.

AVOID!

Packers are contracted out and as such you never know the quality you will get. As such, the packer's agenda is to do it as quickly as possible without much care. Many of our items arrived damaged including our couch, chairs, and framed art. A whole rug even went missing. There was every rat droppings everywhere and apparently that is not covered by the insurance...

To add insult to injury, their claims division has made no attempt to reach out despite multiple calls.

In summary, they don't pack your items with an ounce of care, they will misplace and damage items in storage, and finally they make no attempt to honor their insurance plans and settlement agreements.

Rick and Kristina were top-notch with communicating the processes and changes in any items that I decided not to take. I would especially like to thank Kristina for working hard to schedule the moving dates to work for my situation. The movers were on-time, courteous, and professional. I only lost one minor item and had a single damaged item. I call that almost a miracle considering the heat the movers had to work through. They also took exceptional care in moving our piano as well. Thank you again, Kristina!!!