Federal Moving | Moving and Storage Company in Dallas

I called to get a quote and all I received was a pre-recorded message about receiving a $100 voucher? No thank you. I just want to talk to a person.

On moving day, the day before our walk through with our soon to be old landlord our movers came but it was not 'Federal Moving', the company that gave us a bid of $6,500 over the phone. It was a company that Federal Moving sold our move too and they wanted $14,000 and all we could do was pay. We tried calling Alex @ Federal Moving but he was unreachable, we were stuck.
We got ahold of Federal Moving finally and Alex was very sorry and said he would fix this no matter what we would get some money back. It took about 48 days to get 95% of our mostly damaged things and when we called Alex back to tell him the extent of the damages he was appalled and promised to make it right!
Well the was last year and we have never heard from them again.

Slow. Unreachable. Didnt move things to the rooms as described. Lost items. Higher charge than what was quoted

On September 12th 2019, I had the pleasure of acquiring the services of Federal Moving and Storage. From the sales to the labor and finally delivery. I must say it was an A + CUSTOMER SERVICE EXPERIENCE, above and beyond professionalism and most of all my items arrived to their destination in tact. I don't know much about the moving industry, but I was impressed with the level of intelligence the foreman Paris displayed in going through the paperwork explaining it all to me. While the guys worked I read some reviews on the company. Being in business myself I understand often more bad conversation not enough praise is placed around the internet. I'm taking a bit of time to share my GOOD experience in hopes someone will read this and choose to go with a great company.
Thank you,
Nancy Lucas