First Class Moving & Storage, Inc.

This hopes to be the most deserved love letter a long standing and endlessly devoted customer could write. There aren't enough stars available.
My relationship with First Class Moving and Storage goes back decades. With No other connection to anyone at the company other than being the world's most grateful client to have found them. I have used them for multiple moves, complicated divisions between multiple locations and storage in the same moves and even a no notice emergency move for ill family members. I have been present for some and absent but left color coded notes with tips and beverages for them for others. Every time has been flawless and a deep sigh of relief. The crews are wizards at combining efficiency and speed with the most careful packing, wrapping, carrying and moving of anything from big furniture to more fragile, small or antique pieces. They are polite, friendly (such great people!) and we really don't realize how amazing moving can be until it is done exceptionally well. When my things have come out of their clean and climate controlled storage, a year plus later, they are all as good as when they went in. I have never had even a hint of a disappointment or any problem whatsoever with any of their services. They continually exceeded my expectations even after I got use to their flawless service.
I am privileged to say I have built a relationship (beloved and trust kind- no compensation or financial benefit) with them and if this doesn't tell you how great a company it is, the staff is the same, decades later. Heidy at the helm of coordinating everything is a human unmatched. She is truly an angel and makes dealing with these stressful tasks an actual joy. No joke. She is an exceptional person in what she does and how she does it.
I don't remember the year of my first move with them- best guess is early 2000's. I've used them at least a half dozen times personally (often with the same crew) and referred more people than I can count. Not one friend or referral I have sent their way has ever had less than the BEST experience. I now live far away and had to call and consult on some odd moving questions for a few things back in Chicago. Heidy dazzled me as much as ever. And helped me above and beyond.
Look, it's moving, it's stressful and overwhelming physically. We hire people bc most of us can't fathom doing it ourselves. It's often expensive and involves transporting all of our personal possessions. This is not the time to find the cheapest quote or not care who gets it done and how it gets done. I've heard horror stories from friends who used various other movers. First Class is more than worth their services in gold and they all work to make it the least stressful and most positive experience it can be. Be good to the crews, tip and pat yourself on the back for finding the best movers you could find! They are worth every dime and then some.

Used First Class for a 95 mile move from Deerfield to Roscoe IL and two night on-the-truck storage. Can't say enough good things about the entire process from getting an in-person quote to the foreman -Jonnie and his team! They were careful, worked like dogs, protecting all flooring and carpets to wrapping all furniture, even my grill and patio set. Move Out and Move in went smoothly as they communicated very well every step of the way and took great care of our belongings. They even helped me add felt pads to the bottom of all furniture on Move In day. A few of our things did not have them and the new floors needed protection. Hire First Class with CONFIDENCE!

First Class Moving and Storage lived up to their name. Working with Ronan and Heidi in the office was a joy. I could tell I was in knowledgeable hands, and this reduced my anxiety about the big move of my Mom's furniture to various locations. The team that came to move the furnishings was professional, organized, hardworking, and just generally helpful and thoughtful. With your help we made an apartment into a home for a refugee family, and we helped formerly homeless older folks live with dignity. Thank you!

I used First Class Moving & Storage to move me from the southwest suburbs to Chicago and it was a very good experience. I was only at that location for 10 months and did not open many boxes. I needed to move again 1 1/2 miles away from that location and that experience did not go well. I had to be out of that location in two days and in the middle of the move they decided that they were not going to move me. I was devastated. I was hoping to be out of that place by the end of the day and instead I had to do the rest of the packing, taking belongings down stairs, carrying boxes up stairs etc. My body has paid the price for doing this with doctor and chiropractor visits and massages to try to heal the pain. To say the least I am still in pain for having to do the job they said they were going to do. Very unprofessional and I would not recommend First Class Moving & Storage, Inc.