First Class Moving & Storage, Inc.

Got off the phone with Doug supposedly the owner of the company. Absolutely shady sales tactics of aggressive you better take my quote right now or you’re guaranteed to get ripped off by every other company style. Couldn’t even get a word in without him forcing me to read his email like I’m a child before I hung up on this jerk. Don’t bother with these people. Dirty tactics means dirty business Im willing to bet if I went with these guys there would have been some stupid hidden fees they didn’t want me noticing since I HAD TO SIGN NOW.

Moved household belongings 2000 miles. Sent list and pictures of everything going and got a quote. The truck showed up on a Saturday. The driver immediately said we had double amount of what was quoted. And the price would be double and it would have to be cash! So we ended up having to leave 2 rooms of furniture. Then they left a $600 vacuum but took the attachments! They took a mattress we said to leave and left a good mattress. They said they would deliver to new place within 2 weeks. Didn't show and rarely even answered the phone when I would call. Showed up after 4 weeks. The driver had no help and had to unload and put together furniture all by himself. The whole experience was a nightmare start to finish.

These guys use way too many boxes and paper padding! I believe, at least twice more than other companies would, and four time more than we would use if packed ourselves. Yes, nothing got damaged or lost, which is the good part. But as a result, it took us insane amount of time to unpack and unwrap everything, and we are left with a whole dining room full of boxes filled with their paper. We have flattened down the boxes that we were able to empty, but there is just so much wrapping paper that it has filled almost entire dining room. And yes, they did charge for those boxes and packaging. At first I did not want to complain, because I was sure that they would at least remove all that once we are done unpacking, as the movers told us on the moving day. But today I called and they refused to take back anything but the flattened boxes. They suggested that I can recycle the wrapping paper myself. Well, that will take at least 10 of my recycling bins to recycle all that! I will pay a 3rd party for this garbage collection resulted from 1stclassmovers, and I don't recommend this service.

SCAM ALERT:
Rushed me into putting in a deposit and that it could be refunded up until 5 days before the move. I ended up going with a different company and requested a refund. They then tried to convince me they were going to be the cheapest rather than just giving me my refund.
After requesting a refund about 5 times, they finally called me and told me that I would have to file a dispute with my bank in order to get my money back.