FlatRate Moving

Absolute horrendous and worst company I have ever used.

They canceled on me less than 16 hours before my move. I had to find another mover last minute and pay two movers at once as literally five days later I still have not received a refund.

The fact that this company has also offered no compensation for canceling is absolutely insane! If I were living pay check to pay check and was unable to afford movers (that cost so much more on less than 24 hours notice) I could have been completely screwed! They couldn’t even provide another team for me in the next 48 hours?! Imagine if I had to pay fees if I wasn’t able to move out in time.

If I canceled within 24 hours there would have been repercussions. This is not a mom and pop moving shop. There is no excuse for the lack of customer service and absolute 0 effort to make this right. Let alone giving any sort of compensation, like I said, five days later I am yet to see a single cent back. Even the $1 charge to verify my card was never refunded and it’s been over a week. Absolute scam.

Further more the funniest thing was, they charged me on Wednesday for a Saturday move and when I asked them why they said they charge two days ahead of time… like bruh Wednesday Thursday Friday Saturday. What do you even mean?

Never ever ever use this company.

I was here for pick up load,it takes more than one hour just for getting paperwork??unexperienced staff

Do not book with this company. They are untrustworthy. They open boxes and go through personal belongings to take what they want. They will then claim said items were never packed or will simply ignore you. Once they take your money they will no longer provide you with customer service. Avoid the headaches and inevitable damages this company will cause you and do not book with them.