Folsom Relocation & Storage

The moving team was very professional and friendly. What was important to us not one piece of furniture was banged or damaged. Walls in the old and into the new place were not bumped or crunched. We are very happy with the overall moving experience with Folsom Relocation and Storage. If God forbid we have to move again we will choose this company. Highly recommended!

We hired Folsom Relocation and Storage to move us about 80 miles away. Cedric and his crew moved us and everything was going well until upon unloading Cedric noticed that our glass on our headboard was shattered in a thousand pieces. We have moved at least 5 times before and never had a problem. They did not secure it properly and take care of it. They cleaned all the glass up on the truck and of course there are slivers of glass in our headboard now and we are missing the huge mirror piece. Cedric noted the claim needed for broken mirror headboard on the receipt. I called right away and got a claim form back in June. We moved on June 11. I filled it out and sent pictures of the mattress they damaged as well. My daughters mattress that was spotless and almost new had dirt marks and splinters from wood all down the side of it where they just slid it on the truck and ground with no blanket or protection underneath. Today is 10-22 and I still have not received any information back no updates. I called last Friday for a status update only to be told Mike is not longer the owner but is still supposed to be handing the claims. I left a message for him but of course still no reply. If you want a company that doesn't handle your belongings carefully and will not pay for damages then Folsom Relocation is for you. I hesitated to use them and I wish I would't have. It ended up costing me more money in the long run. Mike I hope you see this review since I can't get in touch with you any other way and make things right. It's obvious your movers broke the glass and I hope you own up to it and as far as the mattress I sent pictures of it. The letter I got in the mail for the receipt of the claim just stating and highlighting the part that we are not responsible for items not packed well. These items are too big to be packed and were moved as they are which is the only way possible to move them and no the glass could not come out like your secretary was asking on the phone Friday. There was no way it was our fault. Once again Mike I hope you see this and do the right thing.

The movers were professional, respectful and moved everything with care and in a timely manor. Would recommend Folsom Relocation & Storage. They were wonderful. Very pleased

Awesome job. Movers took a great deal of care in moving antiques. Would highly recommend this company. Were exactly on time and adhered to the estimate!