Fountainbleau Self Storage - New Orleans

The instructions were right on

Staff has been extremely helpful and kind. Rates are very affordable. Location is convenient

After speaking with the management I feel as though nothing was addressed other than they clearly know about the homeless situation, even though in Mr Paolucci review 8 months ago They said they didn’t know about it however I wouldn’t store my stuff here due to the fact of take it from me a customer I start my stuff there. There were two break-ins. They refused to call the police however they did call the police on me and I asked the district manager about that she simply stated because we had a potential customer in the office clearly they don’t want The fact that if you rent here there’s a 90% chance you’re gonna get robbed there’s 100% chance they’re not gonna do anything The halls have puddles of urine there’s bags of feces. It’s completely and utterly disgusting.

There was a break in at my unit last month. I informed the manager she told me that I have to call the police. It’s not her job again today I go there. It was broken into yet again. I tell the manager she tells me I have to call the police not her. My phone was dead. I simply asked. May I plug it in automatically she said no she said it’s not their policy to do that enhance me a brochure for the insurance company that states the manager has to call the police. I told her I said it says so right here. She’s like I can call the police on you cause you’re bothering me also she’s charging me for a lot cutting service when I have the lock they never cut it, but she can’t take that off the bill since she can’t help me, I guess I’m either calling the Better Business Bureau because I have money to pay my bill today. She won’t allow me to do it. If anything, it’s almost like she’s involved in the break into my unit because she can’t do anything that’s how I feel. I guess Lee Zürich would be the next person I call