Fountainbleau Self Storage - New Orleans

Dirty, the employees were very helpful and professional. My unit could have been cleaner, and there was lots of foot traffic

Great location.
Competent friendly front desk and moving staff
Competitive prices.

The place is a hobo hotel. Tons of people living in there, stealing peoples stuff. It’s a dump, smells like urine, people defecate in the halls, trash everywhere. It’s absolutely disgusting. It’s not secure at all. Yourstuff will get stolen.

It’s been a few weeks since I posted this review review. Note the response from them below, and understand that I have spoken with management at the facility as well as a district supervisor For the management company that runs this place. At no point did anyone offer to review security camera footage, offer me any help other than directing me to file a police report and give me the number for the insurance company. There was never any offer to help secure my space, nothing but a perfunctory phone call to express the regret and tell me how “this doesn’t happen, or they do not condone this type of activity” at their facility. However, I went there today to further remove myself on my belongings and found my neighbors unit to be completely unsecure. No lock, door wide open, with graffiti inside and smelling of urine. Because this facility is an old hotel, there is an inner door between my unit and my neighbors unit. A simple hollow core would residential door that is easily kicked in. This is the level of security that they provide. A cheap plywood door from the 1980s with a simple, cheap bar lock. There is no less deterrent then the lack of lock they have on the main door. The police officer that took my report, laughed when I described the situation there. If you’re looking for a place to store your valuables in a safe and secure location, that is climate controlled, this is most definitely not that place. If you were looking for a place to “live” where you can have free roam of the building, the ability to see into Other peoples units, and have a desire for drug use and thievery This is most definitely the place for you.

Great staff very friendly and professional

very helpful