Freedom Storage

Great storage facility. Very clean and safe!

Awful. I have made a reservation and then tried to call them and pay but no one helps me.

My only complaint is that they send an email a week before my due date saying my invoice is ready, which would be fine except the system won't allow me to make the payment until the actual due date. And once I had an issue logging in to pay it and had to make the payment over the phone and was charged a ridiculous fee to do so. As far as them staying in contact of any changes or if they suspect there has been an issue, even if it's not with my unit they let you know right away and encourage you to come check on your unit. That I really do appreciate.

I have had no problems with staff or communication with them.