G & M Moving and Storage Corp.

This company is an absolute joke! I wish that I could leave zero stars. The company showed up to the house a day early then charged us three times the amount that we were quoted because “the broker underestimated” us, but we didn’t have a choice but to pay these nasty thieves as our stuff was already on their truck. They “graciously” waved the extra fee for the TV, washer and dryer despite being on the estimate sheet. They almost dropped my husband’s motorcycle while attempting to load it on the truck. The two assistants don’t even speak English but the foreman was telling my husband and I how he had to go to prison for crossing the boarder but the two men he had with them had to stay in prison whereas he was released two days later. The manner of which this company treats its customers is absolutely disgusting. Do not ever use this company. My items are already a week late and there has been no explanation of why.

I cannot even give one star to this company. I strongly advise against working with this moving company.

On my moving day, G & M Moving and Storage Corp arrived to pack and load my belongings instead of Royal Palm Executive Interstate Movers. Royal Palm Moving had subcontracted G & M Moving and Storage Corp without informing me. The movers packed my items separately into more boxes, increasing the truck space and costs without consulting me. They used specialized, expensive boxes and charged me extra. I had no choice but to pay whatever they demanded on moving day, risking losing my $800 deposit if I canceled due to the high price. Unfortunately, finding another moving company at that time was not feasible.
After loading everything onto the truck, G & M Moving and Storage Corp asked for an additional $5000, far beyond the initial quote of $1588. Furthermore, they failed to deliver my belongings on time and showed little concern despite charging exorbitant fees and knowing the urgency of my items.

Why didn't they send someone to estimate the total price beforehand?
Why did they substitute another company without notifying me, especially since I had not contracted with G & M Moving and Storage Corp?
If their movers chose to pack my items separately to take more space and leading to increased costs, why wasn't this communicated clearly?
The lack of concern for customer problems is evident in their actions.
Both Royal Palm Executive Interstate Movers and G & M Moving and Storage Corp charged me $5000, which significantly exceeded the initial quote of $1588.' I also wrote a bad review from this company in BBB. Some of my belongings were not between my stuff. I called the company, but no one answered me!!
I DO NOT recommend this G & M Moving Corp to any one.
I wanted to bring to your attention that during my recent moving, two of my items were stolen: my Ninja blender and my chopping device, totaling $130.
I know who took them, and while the monetary value is significant, the emotional impact is even greater.
I hope that the individual who took these items realizes the emotional toll their actions have caused and experiences consequences that go beyond material loss.

Wish google would allow no stars. Especially a “company” like this one. Don’t really understand the logistics industry that well so we used a broker which was fine. This company picked up our furniture to be transported. After they got their money from me all forms of communication stopped. Save yourself the frustration do not use them!! Even if it was free!! Don’t!! I’m filing a complaint with BBB.

G&M gave me a clear understanding of what to expect and they went above and beyond every step of the way during my moving process Don’t think twice, just hire them!