Gentle John's Moving

Super fast. Made my move really easy, especially moving downtown. Will move with them again! Thanks again Clete & Jeremy.

Had an excellent experience with Travis and Pelumi for my move of a small bedroom apartment. They were both courteous, professional and friendly.m to both my son and I. They helped with anything I needed and kept my time frame in mind and my ideal budget - they worked hard to make sure we were able to stay within both of them. Would recommend to friends and family and if I need movers again I know exactly who to call. Thanks so much for the fantastic service guys! You both really made my move as enjoyable as possible through a tough time. Thanks again!

Agreed time for “after 3” was made for my move in advance. Days before my schedule move I get a call letting me know that if their movers finish with their previous jobs earlier than my 3 o clock time they would have to “start the clock” on MY TIME. This was told to me after I had a whole conversation about how I would be driving in and scheduling my drive to arrive at 3 (from Texas) now bc they “can’t have their workers sitting in a warehouse” if they finish other jobs it’s my problem? Very very bad customer service. Edit* I was now told I’d be refunded said deposit. Review is very accurate. I then recieved an email from a Jessica “summarizing” a narrative of our conversation that was false. I refused to have my time started prior to agreed time just bc their movers might finish other jobs earlier and “can’t be sitting in a warehouse” to which I stated that should not be my obligation to pay people just bc they don’t have work for them. Who’s to say they finish at 9 am and my time was for 2? Am I supposed to pay all those hours in between? That’s poor management and not the customers obligation. The email I received implies I just didn’t want the move, and does not depict what the conversation actually entailed.

Kyron was very helpful and got me moved into my new home very quickly and efficiently. Would use them again and would recommend to friends!