Go Store It Self Storage

I’ve had a unit there for years and never had an issue until today. I spoke with Nytaea and she immediately rectified the situation! She was very polite, understanding and maintained her professionalism from start to finish. I’m greatly appreciative of her assistance!

My experience with the Go Store It in Suwannee GA was okay at best. First, the website said there was a 10x20 indoor unit available, but once I got there (~30 minutes later) the unit was not available despite it still being listed as available on the website. Second, the “special” online web price (on the company’s main page) was different than the price when it came to reserve and pay. Third, the indoors 10x15 “ground floor” unit that I finally decided on was actually on the second floor, which they did in the end transfer to a real ground floor unit. I still did business with them, but time will tell if I made the right decision or not.

Cherrelle had a wonderful and helpful spirit! She made the check in process smooth. When I encountered a slight mishap with the unit she made the transfer to another unit easy as pie. Thank you Cherrelle for everything!

Booking online was very easy. Customer service was friendly and very helpful. Completed paperwork in 5 minutes and was able to access the unit right away. Facility was very clean.

Dana helped me at the virtual kiosk, and was amazing! She answered all my questions, and even though I was going to check out one other company, her willingness to make it as easy as possible to rent right away and her excellent customer service made me confident with the immediate decision to stay at GoStoreIt in Suwanee.