Go Store It Self Storage

Lyndsey is awesome

Danielle was such an enormous help. Great customer service.

6 months in and a 40% rate increase. It WILL happen to you. They are still advertising my size unit for less than half what they plan on charging me. 'Regrettably, due to various factors, we find it necessary to adjust the rental rates for certain units, including the one you currently occupy.'

Various factors like:
-Knowing you're locked in and paid an 'administration fee'
-Knowing how difficult it is to move from one place to the other
-Knowing that although their rent hasn't gone up (they own the building) they can pretend like it has somehow gotten more expensive
-Being comfortable with the business practice of bait and switch

Previous post is spot on, there's been nothing but mechanical trouble, entry way security for several months was laughable but since seemingly fixed. Even a weekend where no-one could enter the building without calling the front desk, which, although she is the ONLY reason this is higher than one star, she can't be around all the time.

Don't get me wrong, space will always be at a premium and I'm willing to pay for it. Just BE HONEST ABOUT IT. Advertise it like a discount for a few months or a one time only bonus. But doing it this way is disingenuous, puts people in a bad spot, and feels greedy.

The online process so user friendly and easy. Access to the storage unit is great. Very clean facility including the restroom. Glad I’m there.