Goin' Postal Woodlake

This is the worst Postal Service I've ever had they've often given me other people's packages and I've had the return them and just recently they have no reason to not give me two packages that just aren't there but the USPS tracking shows is there often I'd even have to show my tracking from eBay just to get the package I know they have when they're telling me I have nothing and then they'd find it but that's not even working now. I even seen other customers have to do the same thing and come in with their tracking number showing that they have something just to get the stuff there did the staff won't get you unless you do that. When you sign up they tell you they'll send you email and text messages when you get packages they never did that once and I have to go way out of my way to prove that I even have anything there for them to give me my packages. But that doesn't even work anymore because they escalated to the point they just don't give me my stuff even with the tracking so I have no choice but to find a new place cuz they Jack two packages from me this month alone.

I went to mail out Christmas presents, after calling them to confirm ups would pick them up. I used them last year. They sent two packages to the wrong address on 2022. My family just dealt with wrong gifts. This year I tried again: I had so many things that were frustrating! First, ups would NOT be picking up even when they said would. Addresses not in computer from last year, clerk tried to send package to wrong address, I caught it, he typed and spelled names wrong, kept asking questions but not listening to answers, because he asked same questions again. He kept asking if my addresses were in his system? Said I just needed to give zip codes, he checked to see cost, but then gave back slip for me to give addresses. We were in store at least 45 minutes to do 3 packages. I received emails from FedEx saying, 'I am, getting a package'. So hope I don't get my 3 gifts mailed to me.

Seems like staffing might be an issue right now (June 2023)…they have reduced the hours they’re open, and aren’t necessarily open even when the temporary reduced-hours schedule says they will be. Not their fault if they don’t have the staff; just a heads up for folks trying to access them during working hours.

Beautiful. It was perfect. From the setting, the customer service, and the access to this is a blessing. I came in the morning and this employee greeting me with a nice welcoming. I forgot to bring a box so I decided to buy one from their store. The employee realized it was too big for what I was planning on shipping on which he accommodated me for a smaller and less pricey box. 10/10 will definitely recommend. ??