Golden North Van Lines

If you are in the military doing a HHG move and they get assigned as your agent. Call transportation and get it changed. Did not want to perform services that they are under contract to do. They dropped everything off into the rooms they belonged in. Found the high value items and wanted to leave. They refused to do anything until I pulled up the joint regulation covering what they are required to do. Again do not let this company pack or deliver your shipment, your in for a very long and unprofessional day. This is my 5th PCS and it has been the worst out of all my moves to date.

Immediately when they arrived to unpack our HHG things seemed great. However, that changed as the night was ending. They were until 10:30pm (which according to the inspector they’re not allowed on base after 9pm, so they should have came back the next day). We get in bed and notice the bed was terribly put together. Come to find out all screws were completely stripped because it was put together with a drill. Check our kids beds and one of their beds was the same. They also left a piece off of her bed because they didn’t know where it went… I was pleased that the company came out with new screws to redo our beds, but AGAIN, our daughters bed was messed up. The piece left off never got put on, there’s screws still sitting on her desk which had a place, her bed was put together incorrectly because predrilled holes are facing outward, and there are tips of screws (9 to be exact) sticking out under the loft bed where my kids play. Absolutely lazy to not take apart that bed and do it correctly, then leave and not say they couldn’t do it.
We also have multiple items that were taken apart at our old house that the movers here didn’t bother putting together which by their contract they were supposed to. I highly recommend doing research on this company and be cautious if these are your movers.

The guys that came to move my items was great.