Graf Van & Storage

To the owners of Graf. As a van operator I would like to send my deepest thanks to your agency for how I was helped out on 7/30/16. the labor I'd schedualed for a fri move in didn't show and I was in a real bind, the ones scheduled were not from either united or mayflower. Your dispatch was able to get me 2 of the hardest working, polite, and professional young men to meet me in Sonoma Sat morning. My shippers flat out LOVED them, as did I. As an older, (over 60) female , it was heartening to see such well trained, tidy and upbeat young gents in our trade. It's very obvious that your folks are aware that they are a visual representation to the public, and that's a great thing to see from ANY angle. My compliments to your agency and heartfelt thanks to everyone. M40533 since '86'.

Every member of the team was outstanding, professional, personable, careful, conscientious, timely, and hugely helpful. Pete, Mel, Tristan, Armondo, Jose, Jeff, Jeanie, Jack--Best moving experience we have ever had--and we have had over a dozen moves, mgc

They provided me with knowledgeable and courteous guys to help unload my truck. Also in reference to another review, I know as a mover that every moving contract has a 'shuttle truck' proviso stating that there will be an additional charge if standard van line rigs can't access the pickup or delivery location and a smaller truck has to be used. This covers the cost of the rental and the extra labor charges associated with moving the items twice.

Hired these guys for a move to Los Angeles. When the truck arrived at my new location, they discovered it was too big to fit into through the entrance to the complex. They held my stuff hostage until I paid them an extra $400 to hire a new truck.