Grand lake True Shine Moving

I ordered and paid for 3 movers for a job and only 2 showed up. I had already rented the uhaul truck so I could not turn them away. The 2 movers did a fine job but it took 4 hours for them to complete the job. The company did only charge me for the 2 movers at $80 per hour so 4 hours for $320. If I had the 3 lovers the job would have taken less time. Probably 3 hours . So 3 people e hours is $270. I asked for a small refund of the difference $50 and was refused.

The company only charges $10 more per hour for a 3rs mover so you think it's a great deal. Then 2 show up and your stuck. VERY BAD CUSTOMER SERVICE. I WOULD NOT RECOMMEND.

the 2 movers who did show up worked hard and did a good job.

Called that they would be 2-3 hours late for their scheduled moving time. Because I felt this was unacceptable and wanted them to call me when they WERE available to see if I would still have the truck and family helpers, they stated I was being disrespectful. Tyler, the owner, then left me a voicemail that because I was disrespectful and would not work with them, he was cancelling my movers, and I should find new movers.

The workers where very quick to move me out of my 2 story house. Very well mannered, very respectful. Most importantly they were on time. They were also safe with all my items and nothing got broke