Green Van Lines, Inc.

I have been calling the dispatch for a month. They have not deliberated and say a “mechanical problem” yet have no idea where the driver is. This is the most unprofessional service I’ve ever seen.

Moved from TX to FL 9/2 (pick up). Did not receive belongings until 10/21. Many were water damaged or broken completely. It was one of the most disappointing experiences in my adult life. I chose to use movers because I am 6 mo pregnant with 3 young children. We didn't have furniture for 3 weeks while living in our new home. We called and called and texted and emailed. We would got 5-7 days without a response. We called corporate, we called the Dallas location, we called the FL location. No one would help us. They wanted to pass the buck and blame someone else.

Next time, if I use movers, I will pay a premium to ensure all of my belongings are secured and moved timely. I have never been more disappointed in a company.

Absolute worst moving experience ever, AVOID AT ALL COSTS!! They gave an initial quote of $10,000 and ended up charging $19,000. They showed up to pack everything with a small truck even though they took an inventory of all of our stuff beforehand and didn't have enough space for all of our stuff. Prior to the scheduled drop date of our furniture at our new house, we called several times in advance to assure a timely drop off and were assured that the furniture was in transit and on time. On the day of the delivery, we were informed that the furniture HAD NOT EVEN LEFT the warehouse it was being stored at, and ended up being a week late. To top it all off almost all of our belongings were damaged or broken, and some things were nowhere to be found. The stuff that did show up was completely disorganized and haphazardly thrown in a box.

Never use this company. If I have to give rating I'll give 0 or even -100.

Stay away from these guys. They didn't handled the stuff properly, had seen lot of damages to my furniture and also, lost a box too. Delivery guys were rude and didn't assembly the bed furniture and also, lost all the screws for my king bed.