Handle With Care Packaging Store

My package was received in great condition. The painting was very well-protected in it’s custom container. Definitely 5 stars!

Needed to put a large grandfather clock in long term storage. From my first inquiry, I was impressed with this team’s expertise. When you are good at your craft, but also have a warm customer service orientation it’s a winning combination. Our clock was professionally secured and placed in a custom constructed crate. Every detail was thoughtfully considered and executed with excellence. Well deserving of the highest ranking. Thank-you!

Can't say enough about the service I received from this business. From start to finish Charlie was on it! I had them ship an antique slot machine from Santa Barbara to North Carolina. They came to my house to pick it up the very next day after I called them. It was shipped the day it was suppose to, and arrived safe and sound the day promised.I received daily updates on it's travel progress. Again, I would recommend this company to any of my friends and relatives. THANKS GUYS :)

Dive gear was left on a boat in Santa Barbara and we live in Northern California. Charlie was awesome getting the dive gear to us (once the dive boat company gave him the correct gear). Thank you for all your help!

I would give the Packaging Store Santa Barbara 6 stars if I could because they are that good.
As an artist I have used them multiple times over the years and my artwork has always arrived on time and in excellent condition. But last fall they went above and beyond the call of duty. I had to ship 6 large pieces to an art show in Dallas. As always the paintings arrived safe and sound. But when it came time for the gallery to return them, I ran into trouble. The gallery was supposed to save the boxes the Packaging Store had made for the paintings and return them via Federal Express. I waited and waited, but no paintings. I called several times and each time I was assured that the boxes had been saved and that it was just taking a while because there were over 100 artists in the show. I waited some more and called some more with no results.
Then one day Charlie from the Packaging Store contacted me just to make sure I had been satisfied with the job he had done. I told him his work was excellent, but the gallery was another story. I explained about the weeks of delay and frustration. He asked me if I would like him to call the gallery for me and I said, 'Yes, please!'
After Charlie took over, it was smooth sailing all the way. Despite what they had told me, the gallery had not saved my boxes so Charlie had to give them instructions over the phone on how to pack the paintings. I had them back within a week and for less money than Fed Ex would have charged.
I shudder to think what would have happened had Charlie not taken a proactive approach and gone to bat for me. He is worth his weight in gold and I wholeheartedly recommend the Packaging Store Santa Barbara to anybody and everybody.