Handle With Care Packaging Store

Thank you For taking care of picking up and sending my package to Alabama. You guys went out of your way to help me in my situation.I recomend this company for your shipping needs

super helpful, affordable, and the dog is really cute! ❤️

Dan is the best. He is always courteous and a pleasure, and visiting his dog Bao Bao is often the highlight of my day. Thanks for all the hard work, Dan & Bao Bao!!

Did a phenomenal job shipping two large, delicate framed pieces. Very reasonable rates, and first-rate packaging. I'd trust them to ship just about anything.

“I don’t pay the bills, I just work here.” That was Dan's response when I called to tell him the shipping company would not deliver my belongings because they had not received payment from the Packaging Store. This was four weeks after I had relocated to another state.

After I made several phone calls and emails and I finally got my belongings (the shipping process took an entire month). It took a threat to involve the Better Business Bureau before Dan would put me in touch with his boss, Darren Armor. He apologized for his employee's behavior and explained the cause of the delayed payment.

This encounter has left me infuriated. The Packaging Store gets a one-star rating from me. I have been treated rudely before, but this was over the top. I believe this is a case of what is now euphemistically called “unconscious bias.”