Hands On Moving

I will start with the disclaimer that I know that moving is hard work and I’m thankful that there are people who will do it. That said, this company did a mediocre job - do not recommend. We used both packing and moving services. 3 stars instead of 1 because Tyrone and Dave from the packing team were very nice and the movers were OK, they moved *most* of our stuff. However, there were several issues -

- Left behind 3 packed boxes in our old house during the move
- Forgot our monitor on their truck (though thankfully they did return it, 3 days later, after we made several calls)
- Manager who dropped off packing supplies did not include packing tape, leading to wasted time
- Showed up without tools to disassemble our beds - then needed to go buy tools during the move; leading to wasted time that we paid for
- Packed fragile items including custom picture frames and ceramic coasters without any packing material, leading to damage and breakage
- Movers showed up to our house in the morning, didn’t knock or ring the bell, called the cellphone number once, then left - then tried to charge us for the time they waited even though they did not make a good faith effort to let us know they were here (in the end we did complain about this, and they ended up not charging for it)
- Left behind excess packing material in our old house. We brought this to the movers’ attention, and they said they would pick it up, and they did not.

Overall, mediocre job.

NOT A REAL MOVING COMPANY!!!!

Do not use this company. They've likley paid for their reviews.

They are without a doubt the worst company I've ever used. They are not proffessional movers.

They broke a $30000 tv, they damaged $2500 worth of furniture by removing and stacking drawers wothoput wrapping. They ruined a $2800 bed frame by not wrapping it and getting it filthy, they then failed to rebuild it properly and it broke.

We requested a tv box, 3 times, they promised one 3 times, and guess what, they never provided one.

The receptionist got caught in lies.

They went 4-5 hours over the estimate and never checked a single thing.

They've offered us 60usd.

DO NOT USE. We are taking them to court.

Do not recommend! They showed up late. We’re disorganized for packing and moving. Staff were swearing and being unprofessional. They broke a table, scratched furniture, packed items that broke in boxes… and, after submitting claims (twice), I never had any communication from the company or compensation for the lost/damaged items. I was disappointed, to say the least, as they came highly recommended by a respected friend.

Best moving company in the business. Trustworthy, reliable, and respectful. This company and their crews go above and beyond. I have used them multiple times and they always do a tremendous job and are the only company I will use.