Hansen Bros. Moving & Storage

Prompt, professional and reasonably priced. Thanks for helping make an extremely stressful experience easier.

Our company used Hansen Bros for our move and they were so great! Mike came in and provided us precise instructions for labeling and prepping the materials/furniture for packing. Then when the guys showed up, they were efficient, polite, professional and fast! All of them were spectacular! Josh, Simeon & Brian especially stood out. Really adept communicators. They made this stressful time much easier than anticipated and I highly recommend them!

Had the best experience moving from WA to TX. Compared to other companies I was talking to, they felt the most honest, professional and yeah, way more affordable than others. They loaded as scheduled, and worked quietly and peacefully. They promised delivery between 8 to 13 days, and arrived on the 10th day! Communication was great, they were always available and friendly. Highly recommended!

My husband and I had to move quickly in December because our living situation became unsafe. With only a week to find a new rental home, pack, and move in, we chose Hansen Brothers because they had great reviews for their customer service. But our move didn't go well at all.

The cost of packing was 50% higher than estimated, and once all said and done our move cost $1500 more than estimated. The movers seemed inexperienced, especially compared to our successful past experiences locally with Seattle Movers.

We weren't left with a bill when the movers left, and after multiple unreturned calls I had to call the corporate office and ask someone on an unrelated team to help us get a response. When I was able to speak with someone and request a partial refund, I was disappointed to find my counterpart to be defensive and rude. I was provided a partial refund, which I greatly appreciate, but I still have not received a full copy of my bill despite multiple email requests.

I'm not writing this review because we had to pay extra for our move. That happens. I'm writing it because I think you can find other moving companies that will treat you with professionalism and respect even if you disagree, and I think my experience illustrates you can't expect that from Hansen Brothers.