Herlihy Moving & Storage

Really good place to get a storage unit

I don't want to give this company even a half of a star. Let me start off by saying My mother who is an elder and a veteran went to them thinking they wouldn't do exactly what they told her to beware of, 'movers getting her stuff and jacking the price up on her.' They estimated her for $6,000 she ended up paying over $11,000! Joe HERLIHY The president of the company personally called myself and my mother telling us,(after we had already left the state and moved to Florida) we wouldn't get any of our belongings if she didn't sign the inventory or have someone in her family that was still in Ohio sign for her! Nothing was documented or signed the day of the move so we didn't feel comfortable doing that without knowing what we had in inventory, but he told us if we didn't we wouldn't see our stuff again! fast forward to today when we received our belongings nearly half of it is missing, (4 TV's just to name a few)and near half is broken or damaged. Joe was very disrespectful, very rude and not trying to help my mother at all! his behavior was completely disgusting, as well as his staff! the woman working as a receptionist was screaming so loud at my child the day he went to their storage unit, she spit on the glass separating the two. Horrible company.

I have never experienced such wonderful customer service with a moving company. Moving is so stressful but there was a gal working, I think her name was Kylie and she relieved so much of my stress just by knowing her stuff and she also had me cracking up laughing. Like I had such a good experience I want to move again soon. I hope I run into Kylie in the wild and we become best friends. With or without benefits.