Hometown Movers

We moved to Pikeville and were looking for unloading services in the area. I scoured the internet to find moving options, but there were few. I stumbled upon Hometown Movers - and I'm so glad I did! We've moved a few times in the past couple of years, so we have decent and relevant experience with the moving industry, and Ryan and his team were excellent. They treated everything in the truck with care, as if it were their own, and both were incredibly hard-working. It was a hot and humid day, and they unloaded the truck in less time than expected, even with stairs included.

We will undoubtedly be using them again when we move; thanks, Hometown Movers!

Hometown Movers helped me move on 11/1/2022. I had a great experience with Hometown Movers and would repeat business. Here's why:

1. In a rural area, good help can be hard to find. You want movers who you will not feel any need to micromanage. I consider peace of mind an investment and Hometown Movers delivered in this regard. In other words, Hometown Movers' work was reflective of their positive reputation online, so you can trust this and other reviews if you're considering contracting help from Hometown Movers.

2. In my experience, the biggest problem contractors have in this service area is good communication. This is the root cause of most business problems and Hometown Movers wisely does not suffer from this self-inflicted wound, which creates a good customer experience. I had several questions leading up to the move and 2 different Hometown Movers representative worked with me via email and text to resolve my concerns reasonably, promptly, and mostly through my preferred communication method (text).

3. As I mentioned in Point #2 above, the biggest problem contractors have in this service area is good communication. When a building contractor suddenly pushed my move-in date back a week, Hometown Movers worked with me on rescheduling and did not penalize me financially when they probably could have. In a tough economy, especially when a service provider knows a client might not have many viable options from would-be competitors, many businesses will show zero grace to the customer and this deserves to be celebrated.

4. The movers arrived promptly and were very thoughtful. They were aware of my moving plans, which were to move from Site A to Site B to Site C, and the movers did not procrastinate so as to gouge me on hourly rates (meaning that the movers held to the estimate). When a vehicle of mine suddenly had a dead battery, the movers even helped me push the vehicle into Site C along an uneven grade.

The only downside was that my quote included drive time to Site A and drive time from Site C. However, this is reasonable and probably an industry standard. I also was required to have 3 movers when probably 2 would have sufficed. Again, however, the third mover seemed to be supervising and gave some legitimately smart feedback (like not lowering the truck's loader in a way that would press/crack new concrete — although it did accidentally happen once and some small cracks did follow), so having a third, supervisory hand was not bad per se. Hometown Movers also was somewhat on the pricier side but, as I said, paying a dollar more for reliability and the peace of mind that comes with it can really be worth it.

To be clear, I was not compensated in any way for this review. Check out Hometown Movers!

Hometown movers is the best in the business. The service they provide is exceptional in its quality and value. We have used them for multiple moves and will recommend them to anyone. Moving is difficult but Hometown movers makes it easy.

Hometown Movers are fantastic! They were punctual, efficient, hard working and did everything I asked of them! There were some very heavy, large items and they didn’t blink an eye to get them moved for me. Highly recommend this business!

I just can't say enough about the owners Whitney is such a darling I live out of state going through a divorce of 25 years I now live in Iowa and they were punctual well organized and her husband delivered it on mother's Day if you ever want to move don't look any further these are the best movers in the United States I'm serious I've used moving companies 15x and these are the best of all the rest