Hutchcraft Van Service

To much time waste for unloading.3 hours waste for unloading

We had a great experience with Hutchcraft. The guys were professional, friendly, and helpful. They got our furniture and boxes loaded with care and nothing was damaged in the move. I highly recommend James & Dustin and the Hutchcraft company. I think James and Dustin deserve a raise. They are incedible!

ETA: The reply to my original review shows how seriously Hutchcaraft takes damage to property and the estimate and planning they use in a move.
Few comments:
- I am not in the moving industry and am not an expert in moving and so I rely on the company to advise appropriately.
-I asked for an estimate including packing as I have small children and had no time to pack. I did not try to lower or change the estimate and I was not informed or told that there would be a significant risk of damage to my home and property based on the agreed upon estimate.
-I was told quick pack system (i am not sure of the exact name) would be adequate. These were NOT brought by movers when they arrived for the move out and obviously was not.
-The fact that a treadmill and other heavy workout equipment was to be moved was known to the estimator and crew (one of the crew members both picked up and delivered the items). I don't know what is required to safely move these items and to minimize damage. I assume someone could've informed me prior to damaging my floor that their plan was not safe and that we had to revise or obtain more crew members.
- No one mentioned masonite board and I don't know why this wasn't communicated to me prior to damaging the floor. Is this something I am to provide? Why wasn't it brought?
-The crew had access to the original boxes for the TV but they were not used.
-The TV was likely impacted by the barbell; the box would've been unlikely to prevent damage.
-I would just tell anyone that is using this company that they should go with someone else. If you do use Hutchcraft make sure to add significant additional insurance and the cost of item replacement to the estimate you receive. This cost me more than the more expensive quote I got from Allied.

Original Review:
I recently had a basement renovation performed and needed my finished basement cleared of the furniture. I got quotes from 2 different local moving and storage companies. Hutchcraft was the most competitive. The estimator and office staff were perfectly pleasant and very responsive. However, the moving crew were not organized. They didn't understand what needed to be done. When they came to pack and move our items out they didn't have appropriate supplies. They moved things out haphazardly. When our items returned from storage approximately 3 months later my TV was damaged as seen in the picture below. The moving crew informed me of the damage to the TV at the time of delivery. However, my newly laid vinyl plank flooring was also damaged most likely by something that was dropped on the plank, also pictured below. I was not informed of the damage to the plank by the crew which would have been obvious. Unfortunately the compensation for the TV which is the only item I claimed did not come close to covering a replacement or even the depreciated value of the TV. Very disappointed by this move and would choose to use another company for any future moving needs.