iMovers

AVOID AT ALL COSTS. They claim to be a licensed moving company, yet the men moving our things told us they are from Craigslist. They took weeks to respond about when our things would arrive and when they finally did arrive everything was damaged or completely broken. Absolutely nightmare.

Movers tried to get me to pay in cash the last payment ($1,500). The mover also tried to hug me and called me “his sister” to make me friendlier. HIGHLY unprofessional. DO NOT USE!

Second star only due to quick travel time.

Overall completely terrible. Would not give me a delivery date, don’t answer your calls, and damage items if they even get to your new address.

This company moved my furniture and belongings from one state to another. They quoted me, after I gave them a listing of my furniture, the amount of rooms I had to move, including the garage and the amount of boxes I would guesstimate that I had to move. On moving day, they began to load up the truck then told me the cost was going to be higher than their guesstimate. The cost went from $3800.00 to $11,000 dollars. My lamps arrived broken, as well as my furniture didn't arrive for a week later which they never disclosed to me. Some pictures which I paid them to pack, ($1000.00 for some pictures and a few boxes in the garage, about 3)were also broken! They also took my hand truck! Then, when I tried to reach them and tell them about the items that were broken and missing they wouldn't answer my calls . They should be ashamed of themselves! I do not recommend them!

My husband and I were connected to IMovers through Allegiance (HORRIBLE Broker, do not use them) for our move from Washington, D.C. to Austin, Texas. Upon arrival to our home, the estimated price increased 60% based off the foreman believing we required 1200 cubic feet instead of the 680 estimate Allegiance had provided. That may have in fact been true, but we have no way of knowing. Thus we signed the binding visual estimate. The individuals who packed our home took over 8 hours to pack up a 900 sq ft home and took very little care in putting our items in boxes. For example, they literally stuffed our hanging items into warddrobe boxes without hanging them. They had no TV boxes, so wrapped our 60 inch TV in blankets and broken down boxes. They left tape rolls everywhere. And, after eight hours of packing the foreman said we were already over 1200 square feet and could not take anymore of our belongings. I later realized we had signed BINDING visual estimate once they arrive at our home- he could not simply cut us off nor charge us more money if the volume exceeded 1200 cubic feet. Unlike others, we were fortunate to receive our shipment relatively quickly and the two individuals who arrived to unload us were kind and hardworking. However, we noted a number of boxes that are missing and now cannot get a response out of IMovers. My husband has called them probably 10+ times, they have never answered his calls.

We've now filed a complaint with the FMSCA and BBB - the FMSCA contacted IMovers, after which I received a call from a different number (I have three different cell phone numbers for this company at this point) stating our items would be mailed via FedEx to us. I asked for tracking to be provided and was told it would be but three days later still do not have tracking. The text I sent that were originally shown as 'Delivered' iMessage are now delivered as a text, which makes me question if my number has been blocked. We will continue working with the FMSCA and BBB to either retrieve our items or receive payment based on the coverage package we signed with IMovers (note: they do NOT provide a full coverage option which is illegal per the FMSCA regulations).

Do not use this company.