5 Dogwood Ave, Moab, UT 84532
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This place is top notch! They call me when it's time to pay. They forgive my lateness. They are flexible and friendly at every turn. Cannot say enough good about this place.
Great people and facility
Very nice to do business with.
I had an emergency storage need while I was in Moab last week. I called at 4:15 on a Monday afternoon and the manager of the property was extremely helpful and accommodating. She offered several options from each property and agreed to show me my choice at 5:00 pm. She was a huge help and I will definitely rent from them again on my next trip out west.
I used In Town, briefly, when I moved in '11. They were reasonably priced, the lady in the office friendly, and have 2 properties, which can cut your travel distances in half. I need(ed) their services once more, this year. And, although their pricing seemed quite a bit higher than before, for me, it's a little about convenience, and lot about how I am treated when I am being a consumer. I boycott places where customer service is not what I expect. And I return again, and again, to places where it meets or exceeds my personal criteria for CS. After having heard an acquaintance say they were treated unkindly, for no reason. I went out to prove them wrong. I called to make my payment via telephone, using my debit card on file. I tried to annoy, and irritate the lady, asking silly questions, saying nonsensical things, wasting a couple minutes of her time, and she remained polite, courteous, patient & professional.
There are quite a few storage facilities to choose from, and maybe it's all the same in the storage biz, but I'll utilize this company whenever their services are required. I wrote this 1st google review, as positive defense against a negative offense.
DMJ