iStorage

I have never met a more disrespectful man & manager. If you are thinking about renting here, trust me - don’t .
I am a business owner myself and I would NEVER treat a customer this way… EVER.
My partner and I have been renting out this storage for awhile. I have not come until now as I am working on moving states. Since Feb 1st, 2024, I have gone TWICE (that’s all), to work on getting rid of some boxes in the storage & organizing through MY STUFF - the stuff I pay monthly to be able to store there. According to Taylor on the phone - that is “NOT allowed.” Also, they have raised the prices a ridiculous amount since the beginning.
I quote Taylor (the manager) - “you are only to be there or come to your storage unit ONLY to move in and move out”… you aren’t allowed to come twice within a couple weeks according to him.
He was so disrespectful to me via phone call and spoke over me the entire time. I pay monthly to be able to come to my storage unit and work through my moving stuff (since I am in the middle of a move ).
“Not allowed “ according to him. Another fun fact: Our storage doesn’t lock in unless you hammer it. So yes, I had to bring my own hammer in order to lock my storage unit. So don’t forget your hammer! Please save the time and money - Do not rent here. We will be leaving so may I ask : Taylor, can I come to the storage now to pack up my things?
Save your time and money.
Move to the next storage on your list.
Xox
Hope this helps your storage search!

Matt is a pleasure to work with, and the facility is clean and well kept. Couldn’t have asked for a better first experience getting a storage unit. He answered all my questions and set clear expectations. Top notch service!

I've been looking for a clean secure place local and close to my business and home for storage. Thanks Matt for pointing me in the right direction and answering all of my questions. I would highly recommend this storage facility and the management at this location.

I love this storage, I have been renting here for over 2 years and wouldn’t go anywhere else. Quiet, private area with a secure gate. Matt the property manager is extremely helpful and very accommodating.