J. Palermo Moving & Storage, Inc.

These guys moved a very heavy safe 1200lbs with ease and very professional very courteous and friendly would definitely recommend them to anyone

I have waited 7 months for Palermo moving to address our issues. They have made it clear that they will not be addressing any of them. They quoted my mother just over $3000 for the packing and moving to her new home approximately 8 miles away. They arrived to pack the day before and never said anything about a change in the quote. They arrived the next day, loaded the truck, moved everything to the new place and unloaded the truck. In the process one of the movers came to us to show that her specialty rhythm animated clock had sha%ered and was no longer func&onal. We informed Palermo moving immediately and were told that this would be resolved. A)er the movers *nished, Susan, arrived at the door with a new bill for over $7000!!! MORE THAT DOUBLE THE QUOTE!!! At no point during the packing, loading, or unloading were we given any indica&on that the price was going to more than double the quote!!! My mother went ahead and just paid it! They also told us that they would replace the broken clock. However, they never did. First they wanted pictures of the broken clock which we provided promptly. Then we heard nothing. We reached out to them again about the situa&on and they wanted a receipt for the clock. The clock had been purchased years before and there was no receipt. I provided them with informa&on about the clock and where it can be purchased. The same clock brand new is approximately $625. The clock was not brand new so we were actually surprised that they ini&ally o;ered to replace it. As my mother con&nued to unpack her belongings she found several of my grandmother's irreplaceable china that THEY packed that was damaged! We did not even a%empt to ask for anything for those damaged items.So now, 7 months later, they have decided they will do nothing and they will not even speak to us. I just called and politely asked to discuss the situa&on and Susan rudely quipped, 'tell your mother to read her email!! She can call her lawyer!' and hung up on me.If you choose this moving company, I recommend that you make sure your contract states that they inform you of any change in the quoted price or perhaps list a limit that if the price changes more than a certain amount, they need to let you know! Also if you have any precious, specialty items....don't let them move it. Move it yourself if you are able. The drivers and movers were WONDERFUL gentlemen. Susan and Joe have clearly shown no integrity, honesty, or responsibility.

I have waited 7 months for Palermo moving to address our issues. They have made it clear that they will not be addressing any of them. They quoted my mother just over $3000 for the packing and moving to her new home approximately 8 miles away. They arrived to pack the day before and never said anything about a change in the quote. They arrived the next day, loaded the truck, moved everything to the new place and unloaded the truck. In the process one of the movers came to us to show that her specialty rhythm animated clock had sha%ered and was no longer func&onal. We informed Palermo moving immediately and were told that this would be resolved. A)er the movers *nished, Susan, arrived at the door with a new bill for over $7000!!! MORE THAT DOUBLE THE QUOTE!!! At no point during the packing, loading, or unloading were we given any indica&on that the price was going to more than double the quote!!! My mother went ahead and just paid it! They also told us that they would replace the broken clock. However, they never did. First they wanted pictures of the broken clock which we provided promptly. Then we heard nothing. We reached out to them again about the situa&on and they wanted a receipt for the clock. The clock had been purchased years before and there was no receipt. I provided them with informa&on about the clock and where it can be purchased. The same clock brand new is approximately $625. The clock was not brand new so we were actually surprised that they ini&ally o;ered to replace it. As my mother con&nued to unpack her belongings she found several of my grandmother's irreplaceable china that THEY packed that was damaged! We did not even a%empt to ask for anything for those damaged items.So now, 7 months later, they have decided they will do nothing and they will not even speak to us. I just called and politely asked to discuss the situa&on and Susan rudely quipped, 'tell your mother to read her email!! She can call her lawyer!' and hung up on me.If you choose this moving company, I recommend that you make sure your contract states that they inform you of any change in the quoted price or perhaps list a limit that if the price changes more than a certain amount, they need to let you know! Also if you have any precious, specialty items....don't let them move it. Move it yourself if you are able. The drivers and movers were WONDERFUL gentlemen. Susan and Joe have clearly shown no integrity, honesty, or responsibility.

What a wonderful move this company provided for us. We moved from Florida to South Carolina and all went perfectly. The movers handled our possessions as if they were their own. They were polite and professional. Beds were set up and all furniture and boxes placed in the proper rooms. I would recommend this company to anyone who needs to move!

What a wonderful move this company provided for us. We moved from Florida to South Carolina and all went perfectly. The movers handled our possessions as if they were their own. They were polite and professional. Beds were set up and all furniture and boxes placed in the proper rooms. I would recommend this company to anyone who needs to move!