Janek Moving Services

We moved from Dallas to Waco in March 2021 and used Janik Moving. I felt they went above and beyond in service and effort to make things as pleasant as possible during a stressful period for us. I could not have been happier with our experience. I’m taking the time 3 months later to review just because I saw the negative reviews. I don’t doubt other people’s negative experiences, but I want the public to know that we had a very positive experience and would use them again.

I’m Dustin’s grandmother and am writing in reference to his honest review. I was at his apartment when he called the moving company the first time to set up the appointment and when the movers loaded his belongings. My intent is not to discredit the company as a whole, but rather to raise the owners’ awareness of the incompetence of two of their employees. I heard the phone conversation between Dustin and Stephanie where she assured him they would send three movers and could certainly fit him in that day. I can attest to the fact that only two people came to move him, and heard the phone conversation with the moving company where Dustin explained the job would cost much more with two people versus the three people promised despite the only $10/hr discounted rate. Dustin helped with the job the whole time, and even called another friend to come help as well. The two young men from this moving company were extremely slow that day. After working for only forty minutes, they took a break for 1.5 hours to get lunch and wait around until the rain subsided. After they returned to work, I watched one man stand there and talk with a young lady who was standing outside. The other man finally joined them and I called Dustin to the window asking him why they weren’t loading his things. They couldn’t seem to do anything without the other, even though Dustin and his friend were also working in an attempt to finish the job. Time is money ($115/hr) and this job was costing him much more than originally planned due to these young men’s incompetence. As it turned out, it took over 3.5 hours to complete the job. When Dustin moved into his new apartment with another moving company, it took three men only 2 hours to unload the same items despite having to walk back and forth the length of a football field countless times and travel to the fourth floor. If they’re going to boast a 5 star review and a quality job well done, they might want to consider hiring more efficient employees.

Great friendly family owned business, they are such and pleasure to do business with.

Professional, accommodating, fast, and friendly. If you’re in need of a good moving company, look no further. They can be reached via phone or text, and they accept credit cards as well. I have used Janek in the past and I will be using them again if need be. The owners were very friendly and responsive to all of my questions and concerns. They even sent me a card a few weeks after my move. These people really care about their customers.