Jensen Movers & Storage, Inc

Movers were ontime and a please to work with. HOWEVER-BE WARNED.... YOU WILL RECEIVE extra charges wherever possible. As if the move was not expensive enough. I was charged a full month for 1 extra day storage. I moved in Aug 28. Apparently Aug 27 is the end of billing for the month. I was charged Aug-Sept storage $350!! I think they just didn't want to refund because after move in, they made sure EVERYTHING was paid in full, then magically, it wasn't! Yes, the sales rep was very nice and will tell you exactly what you want to hear to get you to sign. What sales rep doesn't? They are supposed to put everything back together again in the new house but I still have one bed that needs the hardware that was lost during the move. Good thing my daughter will not be home until Thanksgiving!

Total disconnect between the Sales and operations teams. We saved a couple hundred dollars compared to other quotes, but they chipped many of our pieces of furniture. No recourse since they explain in their contract that they are only liable for $0.60/pound. Pay the extra money and preserve your furniture. The moving crew was polite and friendly, but their ability to protect our furniture while packing for the move was lacking.

Buyer Beware!

JULY 18TH DERIC AND DEVON Helped My friend move they did an amazing job and i highly recommend them for anybody looking for to move. They have great customer service Professional at its finest I would definetely hire them for the NEXT MOVE !!

I received an estimate for moving and storage which I found to be reasonable. Because of that I went with this company. However, after purging many things from my belongings - thinking I would possibly be below or within the estimate I found that not only were moving/packing costs above the estimate, a free month of storage which was promised and storage fees all changed. The moving packing/moving costs escalated, the extra month of free storage was removed and storage fees ended up being hundreds more. They packed things to cost more in packing materials, labor in packing and also to cost more in storage area. I would have second thoughts about using these people based upon my experience.