Jimmy Burgoff Moving & Hauling

Arrived at 5pm for a 1pm appointment. Left the piano a good four inches away from the wall instead of up against it. Damaged the antique piano, the wall, and a windowsill. Granted we have a heavier than normal piano (a player upright) but this was disappointing for the price we paid.

So, we hired the company to get a piano moved in our apartment

At first, we want to say that the two persons that did the move were AMAZING and went above and beyond to get the job done.

However, we have serious concerns about Jimmy, the person we talked to on the phone, hence the low score and why we are not hiring them ever again.

We spoke with Jimmy on the phone to make the arrangements, he asked for some photos, we sent them, he said it is a 3-person job, but “he has two very strong guys that can get the job done, and if the piano can’t go around the corner, they will deadlift it”. These are his words exactly.

I said ok good, and that I can lend a hand if need be.

The two movers came, had some hard time moving the piano around the corner, but eventually they made it, but did some damage to the wall next to the stairs. Throughout, they kept complaining this was a 3-person job and they do not understand why Jimmy sent only two.

When they left, I called Jimmy to let him know I have to inform the management company of the building about the damage, and before I even get to that part, he backfired (and always interrupting) saying he told us it is a 3-person job, so he sent out two and I would be the 3rd as we allegedly agreed, while he had clearly decided two can do it, before I even offer a hand, which is at least dishonest.

On top of that, Jimmy ended the phone call saying, “your piano is the last thing we would damage”, which if you think about it is not such a strong selling point for a moving company.

Please do not give Jimmy your business. This company is not worth your money.

We do NOT recommend this company and will NEVER use them again.

Had a wonderful experience working with Jimmy and his team. They were responsive, timely, polite and very clear communicators. (And COVID-conscious, thank goodness.) Made me proud to support a local business!

We’ve used Jimmy twice in the last 3 years. His team did an awesome job both times. Professional, fast, on time, and most importantly conscientious of our stuff and home. Everything was moved with care and attention. Highly recommend.