6874 E Taft Rd, East Syracuse, NY 13057
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Would not recommend. Scheduling and communication was great until the big day. They packed up all of our stuff quickly but complained the entire time to the point where we started moving some off our belongings ourselves. Then they went to the wrong address. 30 minutes later they arrived and we made it very clear that our floors had just been refinished to the tune of over 4 grand. They assured us they would be careful. Don’t you know the very first item they brought into our new place was our sofa which of course was dropped causing a large scratch in the hardwood. They said they had a buffer and would take care of it which was fine with us. The buffing never happened, even after multiple phone calls. They also put together one of the bed frames haphazardly and we had to dismantle the entire thing and put it back together again. It’s a shame because we want to support local business, but we cannot support this group of movers and the way they chose to do business. If they are willing to fix the damages caused or compensate us we would gladly change the nature of this review.
Would not recommend. Scheduling and communication was great until the big day. They packed up all of our stuff quickly but complained the entire time to the point where we started moving some off our belongings ourselves. Then they went to the wrong address. 30 minutes later they arrived and we made it very clear that our floors had just been refinished to the tune of over 4 grand. They assured us they would be careful. Don’t you know the very first item they brought into our new place was our sofa which of course was dropped causing a large scratch in the hardwood. They said they had a buffer and would take care of it which was fine with us. The buffing never happened, even after multiple phone calls. They also put together one of the bed frames haphazardly and we had to dismantle the entire thing and put it back together again. It’s a shame because we want to support local business, but we cannot support this group of movers and the way they chose to do business. If they are willing to fix the damages caused or compensate us we would gladly change the nature of this review.
Just used them (3/24) and they were excellent. Professional and easy to deal with. The guys were friendly and Brenda who set me up with time and date was great. The apartment I was moving from the landlord was, to say the least, particular and protective of the building. Asked the guys to consider that and they didn’t leave not one mark or scratch on the wall. And the couch they moved was HEAVY and awkward. They were half the price of all the others I priced. They wasted no time with the move. (They charged per hour) I would recommend them and use them again in the future.
Just used them (3/24) and they were excellent. Professional and easy to deal with. The guys were friendly and Brenda who set me up with time and date was great. The apartment I was moving from the landlord was, to say the least, particular and protective of the building. Asked the guys to consider that and they didn’t leave not one mark or scratch on the wall. And the couch they moved was HEAVY and awkward. They were half the price of all the others I priced. They wasted no time with the move. (They charged per hour) I would recommend them and use them again in the future.
Very friendly, efficient, and treated our things with care. Would use again.