Johnson Storage & Moving Kansas City

It was great working with Johnson storage and moving. The move was from Kansas City to Harrisburg was smooth because of Johnson. Chrissy and Ryan was extremely helpful throughout the move. They were always available to answer my questions. I would highly recommend this company if you are looking for a cross-country mover.

I do not recommend this moving company! They ruined a ton of our furniture and took 6.5 hours to move a two bed apartment even though the kitchen and lots of miscellaneous items were already moved. We ended ip having to keep our items in their parking lot all night until they could get us a different crew. I refused to let crew number one enter my home after watching them drop furniture and drag it across concrete! They only covered two mattresses the rest was just placed in a dirty truck and some against our dirty grill in the truck!Johnson After lots of headaches and back and forth foolishness (on their part) they gave us two options. First option is give us a full refund for the moving expenses and a nonsense payment of $807.00 for the damage. Second option is to change our policy to full value loss, have an insurance adjuster come out, not refund us for the move, and they give us what the insurance adjuster sees fit for our loss. We chose option one as I have no trust in these people anymore and am sick of living with filthy broken furniture. Had they let us know about the insurance and options before the move we would have made sure it was full value loss. Below are some pictures to give you an idea of how awful these people were! I’m still sick and not really able to understand how a company can be rhis awful to its customers. Take more pride in your work!!

Friendly staff, pretty easy in and out

Mitch did a terrific job. When we need to deliver the things in storage, I hope he is the one.