Joy Moving Service Company

1- The movers. Peter and Pedro, were very helpful!
2- It’s not honest for the owner to ask the movers to have each person take a picture and write a review in front of the drivers, while drivers wait there until you finish the review. I returned to this to change mine from 5 to 3.
3- It’s not great that the owner is unreachable. The person who responds the calls/text kept on saying the owner is “busy” and wouldn’t allow me to talk to them.
4- I was trying to understand why I’m required to pay a $15/box deposit for 25 boxes that they recommended ($375 deposit) and she couldn’t explain, so I asked to talk to the owner and they were unreachable.

Management could improve.
Movers were great.

Great professional helper from Reyes and Exequias

Great service by Peter, Cero and Pedro

I moved with Joy moving on 12/29. One thing that was very helpful was the reusable boxes that they loan with refundable deposit so you don’t have to buy boxes. General customer support and punctuality was very good also

Phenomenal experience Pedro, Peter, and Ciro. They were flawless. Took care of our junk way better than we did, super careful on carpets, and amazing problem solvers.

They navigated a tiny windy forest road professionally.

Would rehire in a heartbeat for another move.