Justin Moving Company

Poor service and Unprofessional Behavior. Justin man just find something else because the poor customer service of your company is terrible.!! Never Again

Very surprised at these pair of men. They moved slow and took 7 hours to move a 2 bedroom home. I didn't even ask them to move any large appliances. They were flirting with my sister and asked for her number.

When I tried scheduling at first they booked me for the wrong day. After seeing the damage to my stuff I highly regret using them.

TTerrible Moving Experience - Do Not Use This Company!

I had an incredibly disappointing and frustrating experience with this moving company, and I feel compelled to share my ordeal to prevent others from making the same mistake.

Unprofessional Behavior: Within just 20 minutes of the movers showing up, one of them had the audacity to ask for a good review and even hinted at expecting a tip. I've used movers eight times before, and I've never encountered such behavior. It was a bad sign right from the start.

Lack of Care for Belongings: They promised to wrap my furniture in blankets for protection, but they failed to do so. As a result, four pieces of my bedroom furniture were scratched during the move. Even worse, my box spring, which we had wrapped in plastic ourselves, was clearly dragged across the ground, causing it to rip open and now needing replacement.

Unnecessary Delays: To make matters worse, during the move to my second location, it was evident that they made an unscheduled stop to get food. This only added to the overall move time, which was already frustratingly slow.

Poor Customer Service: When I called to report these issues and express my dissatisfaction to 'Justin,' his representative took down my concerns and promised that Justin would call me back. Unfortunately, I'm still waiting for that call, which only further highlights their lack of professionalism and accountability.

If, like me, you rely on reviews to make informed decisions about choosing a moving company, please heed this warning: GO WITH SOMEONE ELSE! This company's disregard for your belongings and unprofessional behavior make them an unacceptable choice for any move

No one seems to answer the phone have been calling for days. I’ve used them 3 other times and the customer service was great but not sure what’s going on no answers to phone calls